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Monthly Archives: December 2012

Many happy returns?

I didn’t get what I wanted for the holidays. Are stores required to accept my return? What if the store doesn’t have a return or exchange policy? Most retailers offer refunds, store credit or exchanges when a consumer wants to return an item. However, California law does not require retailers to offer refunds or exchanges, […]

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Holiday donations–what’s your responsibility?

I’m a store owner and someone approached me recently about putting a donation box near my register for holiday donations. Am I responsible for protecting a food or toy box’s contents from theft or damage? I want to help, but don’t want liability for a charitable act. Placing a donation box by the cash register […]

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